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» Forum threads: 261
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Latest Threads
Is this forum still activ...
Forum: General Questions
Last Post: Winterlight
02-23-2017, 07:06 PM
» Replies: 2
» Views: 54
re-activation of account ...
Forum: First Time Setup
Last Post: Winterlight
01-27-2017, 04:09 AM
» Replies: 0
» Views: 141
Not able to login anywher...
Forum: TK6000 Troubleshooting
Last Post: iGGY
01-10-2017, 01:21 PM
» Replies: 3
» Views: 1,262
new DUOII static and buzz...
Forum: General Questions
Last Post: B.C.
12-26-2016, 11:28 PM
» Replies: 1
» Views: 1,165
calls dropping after 2 mi...
Forum: Feedback
Last Post: B.C.
12-21-2016, 04:14 PM
» Replies: 1
» Views: 357
Help with lost order
Forum: General Questions
Last Post: fairlandfarm
12-18-2016, 10:20 PM
» Replies: 4
» Views: 835
We're back up now!
Forum: News and Updates
Last Post: dcborn
12-16-2016, 09:07 AM
» Replies: 29
» Views: 2,173
Help Needed
Forum: First Time Setup
Last Post: javier.nettalk
12-13-2016, 04:30 PM
» Replies: 2
» Views: 426
flashing green, is nettal...
Forum: General Questions
Last Post: javier.nettalk
12-13-2016, 04:22 PM
» Replies: 2
» Views: 472
can not receive incoming ...
Forum: DUO WiFi/DUO II Troubleshooting
Last Post: 4partee
12-09-2016, 04:19 PM
» Replies: 34
» Views: 2,933

 
  Is this forum still active?
Posted by: Winterlight - 02-23-2017, 04:25 PM - Forum: General Questions - Replies (2)

Is this forum still active? Is NetTalk/NetConnect still answering questions here because I see no new activity since December? I posted a question a month ago about purchasing another account and even that hasn't been answered. Is this forum just a data base now?

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  re-activation of account / and edit number name
Posted by: Winterlight - 01-27-2017, 04:09 AM - Forum: First Time Setup - No Replies

I currently have an active wireless  account, and I also have an inactive account that I let expire a year ago when I didn't need it. Now I want to activate that account. I have the original SIM so all I have to do is click on Renew and make a payment to activate it ...correct?

Also when you create an account you can give it a name. I have a duo and two wireless numbers which all have the name I gave them when I created them.  Is there anyway to edit/change  the name once you have assigned it to a number?

Thanks w

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  new DUOII static and buzzing
Posted by: genocc - 12-26-2016, 04:10 PM - Forum: General Questions - Replies (1)

Your home phone should be at least 5 meters away from the devices... Edison@netTALK

This was the answer when I contacted netTalk support... anybody else ever hear of this or the answer a crock?

problem reported was:
with new DUO II... call quality is terrible, just picking up and listen to dial tone you get bursts of static, sometimes low but sometimes very shrill.... and after a bit it seems to have a repetitive rattle every second... 1 second of normal dial tone, 1 second of rattle w/dial tone over and over again... now and then dial tone loudness goes soft and then comes back full tone .... we are still resetting every am as calls are also not getting answered but now light has always been green and steady every am

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  calls dropping after 2 minutes
Posted by: cabbie164 - 12-19-2016, 03:02 PM - Forum: Feedback - Replies (1)

I am getting tired of calls where the other person disappears after 2 minutes but still connected and getting disconnected on other calls after 45 minutes.

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  flashing green, is nettalk down again???
Posted by: genocc - 12-11-2016, 03:25 PM - Forum: General Questions - Replies (2)

have reset modem a couple of times and duoII... always get flashing green in the end... internet works as I can leave this post

same problem when network went down couple of days back... is it down again or is problem on my side???

anybody else???

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  Help Needed
Posted by: TexGuy - 12-08-2016, 09:17 PM - Forum: First Time Setup - Replies (2)

I went to activate my nettalk Duo tonight, it will no make calls or recieve calls, I think it's an issue with the new phone number as the light turns red as I try to call out and can not get any ringing trying to call in? I got this to replace a tk6000 and would like to port my number over soon as we get this figure out?

Edward

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  We're back up now!
Posted by: B.C. - 12-07-2016, 03:15 PM - Forum: News and Updates - Replies (29)

Here is confirmation from NetTALK regarding this outage:

From Edison:
Hello, thank you for contacting netTALK live chat support.
We apologize for any inconvenience that we may have caused you. we are experiencing technical problems, and we are currently working to get the issue fixed. Please do extend your patience and understanding with us .
ok - so use another phone line today?
We currently do not have an exact time on when issue will be fixed.
It should be resolved by tomorrow

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  busy signal on all calls to my DUO number
Posted by: Winterlight - 12-07-2016, 02:23 PM - Forum: DUO WiFi/DUO II Troubleshooting - Replies (1)

Ten days ago I moved from one state to another. My Duo is paid up until 2018. I disconnected my NetTalk Duo assuming that all calls would go to voice mail until I got set up again. Today I realized that I have not received a single message.

 I called my Duo number and all I get is a busy single .... why isn't it going to voice mail? 

Also after logging into my account I can not chat or email tech support... it is not working. Is NetTalk still operating?

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  NetTalk out of business??
Posted by: genocc - 12-07-2016, 01:20 PM - Forum: General Questions - Replies (11)

Nettalk support lines are dead, can't get reply from help chat... stock value has dropped to zero this week... my phone not working... can't get help... are they out of business???

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  Is service out ? Just a blinking green light now.
Posted by: Jays - 12-07-2016, 01:14 PM - Forum: DUO Troubleshooting - Replies (1)

I did all the usual things ....  still only a blinking green light still no service . all other online devices are fine so my internet connection is fine except for Duo Dodgy . It has been fine and I am going on my 3rd year with no problems until now .  Huh Any  solutions ? Is service off at your end now ? What is going on ?Help if possible Idea . Thanks...

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